News from a reader in her seventies with income from pensions and savings below the national average after tax has been deducted, prompted a search of collected data and online reports.

hmrc pensioners

Her equally baffled MP put this case  to the Treasury Committee; the chairman’s assistant replied: “The issue you describe does seem confusing” and undertook to draw it to the attention of the committee before taking evidence from HMRC in autumn.

In marked contrast to their cosy agreements & accommodations with big business, the HMRC compels her to continue, despite having all the information in their departments, which are said to be unable to share it, one officer saying angrily: “Why don’t you employ an accountant?”

Meanwhile, on Wednesday, the Independent reported that Her Majesty’s Revenue and Customs have caught only five of thirty people, some owing hundreds of thousands of pounds – and many owing millions – identified as costing the UK more than £844m.

Strangely, the government has been reducing staff and budget from this revenue-collecting department, despite concerns ant the shortfall in income due. A few examples follow:

hmrc staff shortfall poster2004: 15,000 jobs cut since March 2004 with 165 offices earmarked for closure or in the process of closing.

2008: closure of a further 95 offices across England, Scotland, Wales and Northern Ireland affecting up to 12,300 staff

2010: the Public and Commercial Services Union warn that a decision by Revenue & Customs to close 130 offices would cause job losses, undermine tax collection and hit advice and support to taxpayers.

2014: the end for all 281 walk-in tax enquiry centres, with a further 23 large sites across the UK facing imminent closure. More than 2,000 fixed-term workers compulsorily redundant despite its own business plan revealing a staffing shortfall (page 16).

HMRC staffing levels chart
The Public and Commercial Services Union criticises HMRC’s intention to privatise more of its debt collection and post handling, reporting huge backlogs of post and private debt collectors already being brought in to chase up tax credits overpayments.

Perhaps this apparent inefficiency and inconsistency is not political madness, but the outworking of a hidden agenda, with privatisation as the objective.

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